Welcome to the online home of Appalachian Railcar Services, Inc. We are a multi-disciplinary rail services organization serving customers throughout the mid-Atlantic, Northeast and Midwest regions.
ARS approaches the rail industry head on, understanding the pitfalls that accompany dependency upon just one contract or one line of work. ARS acknowledges the importance of diversity in today’s competitive environment. ARS — along with two of its affiliates Rail Connection, Inc. and Short Line Services, Inc. — offer an assortment of services that include railcar maintenance and repair, short line railroad operations, coal loading and unloading, track maintenance, fleet management, and brokerage services.
ARS considers it a privilege to serve our clientele. We thank you for the opportunity.
ARS was built on reputation. Its building blocks consist of hours, weeks and months of hard work by devoted employees, a strong financial relationship with Branch Banking & Trust, extended credit by generous vendors, and trusting customers—all of whom recognized ARS’ potential and helped pave the way to see it fulfilled.
Appalachian Railcar Services, Inc., was built by real people, with an incredible “Team Effort“.
Thanks to all who have been a part of it!
ARS Mission Statement
We are privileged to live in a society of free enterprise. We are privileged to choose our own destiny, and to work diligently toward our goals. We are privileged to build our own reputation … for it is who we are.
ARS has been recognized by the West Virginia Small Business Administration for growth and success in our first year. Click the image at the right to read the Spring 2003 article on our founders, Kurt and Trina Higginbotham.
We were also nominated by Branch Banking & Trust to represent one of their success stories in printed advertisements for magazines such as WV State Journal, and November 2001 editions of Newsweek, Time, US News and Report, and Sports Illustrated.
ARS Management Teams have been established along with a Direct Chain of Command. By identifying and employing excellent Department Managers, ARS has created the right environment to get the job done.
Our most experienced Technical Repair Employees work as leaders in the field, and report directly to the Facility Managers.
ARS knows the importance of getting the job. We also know that you can’t always wait for the job to come to you.
A great percentage of revenue generated by ARS, is done by our Mobile Units. We have met the customer’s needs head on with Mobile crews. ARS is equipped with Trucks, Trailers, Equipment and Tools, ready to get the job done.
Getting the job done right is what it is all about. ARS knows the importance of quality work, and strives to give its clients the best in the industry.
- Each Inbound Train is inspected by ARS Facility Inspector
- Each Outbound Train is inspected by not one, but two Quality Assurance personnel
Sometimes it takes twice the effort, to succeed.
At ARS, customer service is priority. We strive to communicate on a daily or weekly basis with our clients to keep them updated on our progress.
Paying close attention to their needs, will result in more doors opening. We feel that our customers know that we care, and that is why they continue to call upon us.
Employee Safety and Training Programs
An important part of getting the job done right, is to get it done safely.
ARS has hired known Safety Consulting Firms to come in and inspect job sites for any necessary changes, improvements, or violations, as well as Training of our employees, Locomotive Engineers and Brakemen.
Most of our Technical Repair and all Train Crews have been required to undergo a twenty-four hour Safety Training Course, with annual eight-hour refresher courses.
ARS provides its Management Personnel with Business Management Training.