ARS Personnel

Meet the customer-focused team behind the success of Appalachian Railcar Services, Inc.

ARS Personnel

Appalachian Railcar Services, LLC prides itself on the professionalism and quality-first attitude found in every one of our team members. Since 2000, we have worked to build the best team in the industry, a fact reflected in our long-term relationships with numerous clients across our service area.

ARS team members are customer-focused, dedicated to quality work done right the first time, and to complete customer satisfaction. As a small business based in West Virginia, our reputation in the rail industry is of paramount importance to every person at ARS.

We’re proud of our team. How may we serve you?

Appalachian Railcar Services, LLC Team

CEO/President — Kurt Higginbotham

Accounting Department

  • Jeff McKeny, Chief Financial Officer
  • Maureen Gunnell, Staff Accountant

Billing Department: Tennessee

  • Michelle Hughes, Billing Manager, Midwest and Southern Regions

Billing Department: Eleanor

Human Resources

  • Pixie Legg, Director of Human Resources
  • Trena Rhodes, Human Resources Assistant


  • Greg Gibson, Chief Operations Officer
  • Terry Hutchison, Chief Mechanical Officer
  • Joe Gatens, Vice President of Operations
  • Bret Russell, General Manager, Train Operations
  • Robert Gibson, Environmental, Health & Safety Coordinator
  • Drew Highley, Quality Assurance Inspector


  • Terry “Bruz” Hicks, President, Sales and Marketing – 304-586-7085 (phone); 304-586-7087 (fax) – click here to email

Contact ARS Today

Appalachian Railcar Services LLC (ARS) welcomes your inquiries.

For fastest service, please contact our sales and marketing president directly:

  • Terry "Bruz" Hicks (304-543-4613)

Thank you for your interest in Appalachian Railcar Services.

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Railcar maintenanceMobile repairTrack repairRailcar storageCoal load/unloadPlant switchingShort line operationTrucking Services

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