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ABOUT ARS
GENERAL:
- Minority owned Sub-Chapter S Corporation, established in the State of West Virginia, February 29, 2000.
- Kurt Higginbotham: President & CEO
- Trina Higginbotham: Vice President
- John Zoller: Vice President - Sales & Marketing
- Jay Phillips: Chief Operations Officer
- Pixie L. Legg: Director of Human Resources & Policy Coordinator
- Jeff McKeny: Director of Accounting
- Teresa Seawright: Accounting Manager
- Michelle Higginbotham: Billing Manager
- Terry N. Hutchison: Director of Operations
- Joe Gatens: Safety Director/Q.A. Administrator
- Bret Russell: Train Operations Manager
- Mark Jack: Fleet Manager
- Greg Ballas: Facility Manager, Shelburn, IN
- Darren Meyer: Train Operations Supervisor, Middletown, IA
- Don Hawk: Repair Crew/Train Crew Supervisor, Terrell, NC
- Mahina Jefferson: Mobile Supervisor, Elmira, NY
- Jim Woodford: Facility Manager, Lordstown, OH
- Sam Hughes: Facility Manager, Kingsport, TN
- Greg Massengill: Train Operations Supervisor, Milan, TN
- Eddie Maxwell: Facility Manager, Radford, VA
- Tim Kyer: Facility Manager, Petersburg, WV
- James H. McKinney: Facility Manager, Moundsville, WV
- Jeremy Dunkley: Facility Manager, Winfield, WV
RECOGNITION & PUBLICATIONS:
Recognized by the West Virginia Small Business Administration for growth and success in our first year. Nominated by Branch Banking & Trust to represent one of their success stories in printed advertisements for magazines such as WV State Journal, and November 2001 editions of Newsweek, Time, US News and Report, and Sports Illustrated.
OPERATIONS:
Appalachian Railcar Services has taken a direct approach in the Operational Department.
- Get The Job
- Get The Job Done
- Get The Job Done Right
ARS approaches the Railcar Industry head on. We understand that we cannot depend on just one contract, or one line of work. We believe in diversity. We offer many services including, Railcar Maintenance and Repair, Short Line R.R. Operations, Coal Loading & Unloading Services, Track Maintenance, Fleet Management Services, and Brokerage Service through sister companies Rail Connection, Inc. and Short Line Services, Inc.
TEAM ASSESSMENT:
Creating the Management Team
ARS Management Teams have been established along with a Direct Chain of Command. Having excellent Department Managers, creates the environment to get the job done.
Our most experienced Technical Repair Employees work as leaders in the field, and report directly to the Facility Managers.
Mobile Operations
ARS knows the importance of getting the job. We also know that you can’t always wait for the job to come to you.
A great percentage of revenue generated by ARS, is done by our Mobile Units. We have met the customer's needs head on with Mobile crews. ARS is equipped with Trucks, Trailers, Equipment and Tools, ready to get the job done.
Quality Assurance
Getting the job done right is what it is all about. ARS knows the importance of quality work, and strives to give its clients the best in the industry.
- Each Inbound Train is inspected by ARS Facility Inspector.
- Each Outbound Train is inspected by not one, but two Quality Assurance personnel.
Sometimes it takes twice the effort, to succeed.
Customer Service
At ARS, customer service is priority. We strive to communicate on a daily or weekly basis with our clients to keep them updated on our progress.
Paying close attention to their needs, will result in more doors opening. We feel that our customers know that we care, and that is why they continue to call upon us.
Employee Safety and Training Programs
An important part of getting the job done right, is to get it done safely.
ARS has hired known Safety Consulting Firms to come in and inspect job sites for any necessary changes, improvements, or violations, as well as Training of our employees, Locomotive Engineers and Brakemen.
Most of our Technical Repair and all Train Crews have been required to undergo a twenty-four hour Safety Training Course, with annual eight-hour refresher courses.
ARS provides its Management Personnel with Business Management Training.
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